To our valued patients,
As concerns about COVID-19 (coronavirus) continue to escalate both on a global scale and in Ontario, we have been closely monitoring the situation with the health and well-being of our patients, staff and local community in mind.
At Smileville Dental we have always been proactive in our efforts to ensure a sterile and safe environment for our patients and staff. We adhere strictly to stringent guidelines with respect to infection control measures that effectively eliminate the presence or spread of viruses and bacteria within our practice.
As such, Smileville Dental will take the following measures:
- We will contact our patients currently scheduled for non-essential and elective procedures and reschedule them for a later date. Currently we are rescheduling for beyond the first week of April as the RCDSO will be reassessing the situation by the end of March.
- We will continue to see patients for emergency treatment. Please contact our front-desk staff for aid if you would like to clarify the nature of your treatment and reschedule as necessary. As your dental health professionals, we will always be there for you in a time of need. However, due to safety precautions regarding staffing and scheduling, we will be seeing all emergency patients at our Scarborough location – TD Dental. Our front-desk staff will be able to assist you in scheduling at said location and providing directions as necessary.
- If you have traveled recently or are exhibiting any flu-like symptoms, we may be unable to provide services for you at this time. Please contact our office if you fall under one of these categories and require emergency care as we will be able to guide you to an appropriately equipped dental emergency centre to receive treatment.
- We have multiple hand-sanitizing stations throughout the office, including at the front desk. Please sanitize upon entering the premises.